The Vale of Glamorgan’s so-called Tourist Information Points (TIPS) – the pavement signboards which partially replaced staffed Tourist Information Offices – are coming in for criticism because they’re so out of date.
In Barry Plaid Cymru councillors are pointing out that the specially-installed signs continue to promote facilities which no longer exist – like the Theatre Royal Cinema which closed in 2008 . Cllr Nic Hodges (Plaid Baruc) says the out-of-date signs are “Not so much tourist information they are more like a history lesson.”
However the “information” on tourist information boards in Penarth – which were installed around the town in May 2013 – is now equally out of date.
The most obviously-dated Tourist Information Point sign in Penarth is the one immediately outside the Penarth Pier Pavilion which says of the Penarth Pier Pavilion : –
“The £4 million project will be completed in October 2013. When it re-opens Penarth Pier Pavilion will ensure that Penarth Pier ranks alongside some of the most beautiful and best-loved piers in the British Isles” .
Reading that, visitors might well conclude that work on Pier Pavilion is still under way and the Pavilion is yet to re-open . In fact the Pavilion re-opened in December 2013 but no one ever got around to modifying the signage.
The notice also invites visitors to cross the Esplanade and to Windsor Court to call at the “marketing and information Centre”. In fact the Windsor Court premises have long since been closed and are now the up-market seaside retail store “Shore” which opened in 2014.
The information on all the boards also provides an incomplete list of the names and phone numbers of local taxi firms even though it is the Vale of Glamorgan Council itself which is responsible for licensing them. Licensed operator Cabs 64 which has now been in operation for some years does not get a mention.
The Vale councillor responsible for the signage is Cllr Lis Burnett (Labour St Augustines) . She is reported to have said work on “upgrading” the 22 Tourist Information Points in Barry began this month.