The latest care home to be inspected by the official watchdog – the Care and Social Services Inspectorate Wales is Parkside House in Park Road Penarth
The home – a large converted house – is owned and operated by Llangoedmor Properties Ltd and provides accommodation, personal care and support for up to 40 residents including 17 (aged 60 years and over) who require personal care, 22 people (aged 60 years and over) who have with dementia and require personal care, and 1 person in the category of mental health requiring personal care.
The inspection was carried out without prior notice by a CCSIW inspectors who said that they found “areas of consistent good practice.” in the running of the establishment – and all the files and paperwork were in apple-pie order.
Since the last inspection the home has introduced a written closed circuit tv police and has updated the service guide for its use . Inspectors also noted that there’s on going re-decorating being carried out at the home and several new bathrooms are being installed . An “activities co-ordinator” has been engaged.
The inspectors found that residents “experience appropriate responsive care from staff who have an up to date understanding of their individual needs and preferences.” and said that “care delivery” is “responsive and person centred”.The home “actively seeks
advice regarding people at the home who have changing care needs to ensure that their needs are met and their management is appropriate.”
Residents said the food was “very good” . Some residents chose to take their meals in their rooms to eat their meals in their rooms . Routines in the home were flexible – giving residents a choice of when the rise and when to go to bed. “Resident said they had made friends and many enjoyed sitting in the communal area to watch television, chat and have weekly nail and hand therapies”
Inspectors found that residents were active, positively occupied and stimulated and that staff were “attentive and responsive”.
The inspection also found that staff were able to manage people with dementia who displayed some “challenging behaviour” by offering people choices and options in a calm and relaxed way.
The care staff told CCSIW inspectors how much they enjoyed working at the home and described themselves as being part of a “tight team”. Relatives of residents said their family members enjoyed being at the home and that the staff were “very good”. One said “every whim is attended to” and that the staff “couldn’t do enough”.