A computer problem is affecting some services at Penarth’s newest post office which came into operation in December in the One Stop convenience store on Cornerswell Road.
Members of the public entering the premises see a notice attached to the front of two of the three main computer desks which explains that the computer connection to the main post office network is temporarily out of action.
The failure having in impact on the range of services which the sub-post office would normally be able to provide – including the paying-out pensions and benefits.
One customer said yesterday she had been told that more that 100 customers had had to be turned away because the computer failure made it impossible to deal with their requirements. She has told PDN that the postmaster had said he has been waiting for a Post Office engineer to call for several weeks but a succession of emails and phone calls has been ignored.
Staff say it’s hoped to get the computer system up and running soon.