On Sunday October 14th (i.e. next Sunday) rail services throughout Wales and Borders are being formally handed over by Arriva Trains Wales to the new franchise holder – Keolis Amey Operations (which will be branded as as “Transport for Wales Rail Services”).
Arriva Trains Wales – which is owned by the German Railways (Deutsche Bahn) is warning passengers this week that it will no longer provide ticket buying facilities on its website (www.arrivatrains.wales).
The Arriva Trains Wales website will close at midnight on October 13th – but any train tickets which passengers have already purchased from Arriva Trains Wales will continue to be valid and “ticket exchanges and refunds will still be possible as normal.”
The new Transport for Wales website is on http://www.tfwrail.wales – and this will display train time-tables and provide ticket purchase facilities . From October 14th passengers can set up new customer accounts on this site.