Penarth rail commuters are complaining this Monday morning that the booking office closed at Penarth Station, the trains are running late – and that one of the station’s illuminated annunciator signs is still out of action.
One commuter, Michelle Deininger, has published hr comments on the social network Twitter :-
The annunciator sign has been out of action for several days and remains blank. – but there is another electronic sign further down the platform.
The station is also equipped with automatic electronic ticket machines – but these are frequently out of action.
Penarth Station and the trains that serve it are now under the direct control of the Welsh Labour Government’s quango “Transport for Wales” which – six weeks since taking over from Arriva Trains Wales – still seems unable to cope with seasonal weather . Rail fares are due to rise by 3.1% in January next year.
A spokesperson for Transport for Wales said today : “Regrettably the booking office at Penarth station was temporary closed on Monday, this was due to staff sickness at short notice. We apologise for any inconvenience caused but can confirm the booking office will be open on Tuesday as normal.”